As a statement of intent following Clade’s acquisition of a 50% stake in QLD and NT based Simient, the companies have partnered to hire an experienced Account Director based out of Queensland.… read more
Interacting with and managing customers is one of the most important aspects of any business. Therefore, it is absolutely essential that companies do so in the most effective and efficient ways possible. This is precisely what the Microsoft Dynamics 365 suite is responsible for. A dependable, extendible data-driven software platform with CRM being the core.… read more
With the IT project success rate pinned at 30%, it pays to put the spotlight on process. Here, we explain our tried and tested top 5 steps to IT project success. Many IT project failures have hit the headlines in recent years. I’d need more than one hand to count Australia’s monolithic IT projects that… read more
Simient has announced the purchase of Mr CRM, a specialist services provider for Microsoft Dynamics 365, to boost its existing footprint as a specialist CRM consultancy. Currently, Simient uses the platform to create highly customised frontline solutions for health and corrections enterprise clients. Mr CRM will allow Simient to provide solution offerings more suited… read more
We recently attended the Microsoft Build conference in Seattle, along with thousands of “the most innovative minds in tech” – or developers as they are commonly known. As the premiere tech event in the Microsoft world, there were 350 sessions and a multitude of product announcements. While there are many general recaps of the conference… read more
What if John Steinbeck was 100 years younger? Would Grapes of Wrath be retitled Data of Wrath? Just to recap the story for those like me who said they read it in high school but only skimmed it to find relevant quotes to use in the essay. This story is set in the dustbowl… read more
Australian hospitals are preoccupied with the substantial task of implementing Electronic Medical Record systems, which are sometimes touted as the answer to all IT challenges. But amidst long, complex rollouts that chew up resources and budget, there is one area of hospital oversight that is not usually well-served by the EMR. And that’s specialist outpatient… read more
A recent seminar on innovation in the health industry saw three speakers put forward their ideas and experiences about progress and the potholes that lie ahead. Key note speaker, Victoria Chalmers, Executive Director of the Health Contact Centre, talked about the planning, change management and benefits of creating a centralised platform for all HCC’s 15 services… read more
Each of the 1,070 children enrolled in Queensland’s Connected Care Program has complex health needs. For a child to be referred onto the program he or she must have a complex or chronic medical condition and require access to three or more medical specialties – for example paediatrics, orthopaedics, and rehabilitation clinics. Families often live in… read more